MANAGED IT SERVICES
Your technology.
Our ongoing support.
Keep your business connected with LinkedUp Security. We manage existing IT infrastructure, plan and install new systems, and respond to alerts and issues remotely or on site across Westchester, Putnam, Dutchess, Orange and Rockland Counties.
A CLEAR SUPPORT PROCESS
Monitor. Investigate. Resolve.
Agreed systems send alerts to our team. We investigate the issue, work remotely when practical, and arrange an on-site visit when the problem requires hands-on attention.
Monitoring coverage, support hours and response expectations are defined in your service agreement.
From existing systems to a new setup.
Manage what you have
Get a clear view of your current network, systems and dependencies. We assess the equipment already in place, identify support needs and agree on the infrastructure we will manage.
Build what comes next
Opening a location or replacing aging equipment? We plan the infrastructure, install and configure the agreed systems, and document the setup so ongoing support starts with a clear understanding of your environment.
Respond when issues arise
We receive alerts for the systems included in your plan, investigate what is happening and work through the next steps. Remote troubleshooting and on-site assistance keep support connected to the actual problem.
Support built around your business.
Review your environment
We start with your locations, users, equipment and the business activities that depend on them. We review existing administration access and any current support arrangements.
Agree on the plan
We define the systems covered, alert handling, maintenance responsibilities, support hours and how requests reach us. Proposed changes and project work are scoped before they begin.
Manage and support
We configure the agreed monitoring, respond to issues and maintain useful system documentation. When equipment, users or locations change, we review what needs to change in the support plan.
Local support across the Hudson Valley.
We provide managed IT and infrastructure support throughout Westchester, Putnam, Dutchess and Orange Counties. Remote support and local site visits give you a practical way to address both configuration issues and physical equipment problems.
For building protection, explore our camera systems, alarm systems and access control.
NETWORKING & INFRASTRUCTURE
Need a new network or an infrastructure upgrade?
Installation and ongoing management work best with a clear scope. Explore our network design, cabling, Wi-Fi and rack installation services alongside your support plan.
PLANNED · INSTALLED · SUPPORTED
The infrastructure behind a reliable business.
A useful IT support plan starts with understanding what is already in place. We review the network, equipment and dependencies, then agree on the infrastructure we will manage and the changes needed.
Existing infrastructure
We assess the current setup and administration access before taking over management. Useful documentation and a clear support scope make ongoing troubleshooting more practical.
New locations & upgrades
We can plan and configure new infrastructure, including suitable network connections and equipment layouts. Installation and change work are scoped before they begin.
Alerts & response
Monitoring covers the agreed systems. We investigate alerts, work remotely where appropriate and arrange on-site assistance when the issue requires hands-on attention.
REAL CUSTOMER FEEDBACK
What our customers say.
Clients & organizations
A few of the businesses and local organizations we’ve worked with.
Questions about managed IT
Yes. We assess the equipment, configuration and administration access first. We then explain what can be supported, any changes needed and the scope of an ongoing management agreement.
Yes. We can plan, install and configure new infrastructure as well as manage an existing environment. Tell us about your locations, users, current equipment and the work your systems need to support.
Alerts for the systems included in your plan reach our team. We investigate, use remote access where appropriate and arrange an on-site visit when needed. Alert coverage and response expectations are agreed for your environment.
Yes. We can troubleshoot remotely or respond in person across Westchester, Putnam, Dutchess, Orange and Rockland Counties. The issue, access available and your service agreement determine the next step.
We define the managed equipment and services, monitoring coverage, maintenance responsibilities, support hours and the process for requesting assistance. Equipment purchases and project work are identified separately in the proposal.
Yes. LinkedUp Security also installs cameras, alarms and access control. We can review their infrastructure requirements alongside your business IT and clearly identify the responsibilities and systems included in each project.
Tell us about your IT environment.
Include your business location, approximate number of users or sites, current infrastructure and the issues or changes you want help with. Please leave passwords and other credentials out of your enquiry.